Glossary of Terms

Internet - The shared global computing network. A network based on standards including Internet Protocol (IP), Simple Mail Transfer Protocol (SMTP) and the Domain Name System (DNS), which enables global communications between all connected computing devices. It provides the platform for web services and the World Wide Web.

Business to Consumer (B2C) – e- commerce in which the sellers are organisations and the buyers are individuals

Online shopping - the process consumers go through to purchase products or services over the Internet